SHIPPING AND RETURNS
1 – SHIPPING FEES :
The shipping cost will be calculated automatically according to the weight of your items as well as your delivery address and will be displayed directly in your basket.
All our shipments are made in “COLISSIMO TRACKING AGAINST SIGNATURE”
We assure deliveries in metropolitan France, European Union and Switzerland.
(Germany, Belgium, United Kingdom, Netherlands, Luxembourg, Italy, Spain, Switzerland, Portugal, Austria, Ireland, Sweden, Denmark, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia and Lithuania)
2 – DELIVERY :
The delays indicated by our carrier remain indicative (for information 48-72h), our site can not be held responsible for delays of delivery nor any damage related to the routing.
The postal services undertake to deliver their parcels within a maximum period of 30 days as indicated in their terms of sales. (Https://www.laposte.fr/particulier/conditions-generales-de-vente) When sending your order, you will receive by email the tracking number of your order so that you can follow its routing to the delivery address you have entered. Kituske.fr can not accept a claim on the possible deterioration of a product, if the customer has not clearly stated reserves characterized on the carrier’s delivery note. For information, Mentions of type “subject to unpacking” have no legal value.
3 – RETURN OF GOODS :
In case of exercise of the right of withdrawal, the refund of the product, with the exception of the expenses of return, will be carried out within 30 days maximum on reception of the goods in our premises.
In case of error of our part in the content of the order placed, the transport costs caused by this error will be entirely the responsibility of the SELLER, we will send you a label of return directly by mail.
If the customer decides to defray the costs, he can not be compensated or refunded for the expenses incurred.
You can reship the products to us at the following address:
21 rue du Poivre
27950 Villez sous Bailleul